Privacy Policy

Last updated: 15 December 2025

1. Introduction

Welcome to Strange Sounds records ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from us.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

2.1 Information You Provide to Us

We collect information that you provide directly to us, including:

  • Personal Information: Name, email address, phone number, and shipping address when you make a purchase
  • Payment Information: Payment details are processed securely through Stripe. We do not store your full payment card details on our servers
  • Account Information: If you create an account, we collect your login credentials and account preferences
  • Communications: Any correspondence you send to us, including emails and messages

2.2 Information Automatically Collected

When you visit our website, we automatically collect certain information, including:

  • Device information (browser type, operating system, device type)
  • IP address and location data
  • Website usage data (pages visited, time spent, links clicked)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process and fulfill your orders, send order confirmations, and provide customer support
  • Communication: To respond to your inquiries, send shipping notifications, and provide customer service
  • Website Improvement: To analyze website usage, improve our services, and enhance user experience
  • Marketing: With your consent, to send you promotional emails about new products, special offers, and updates (you can opt-out at any time)
  • Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: We share information with third-party service providers who perform services on our behalf, such as payment processing (Stripe), shipping carriers, and email service providers
  • Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
  • With Your Consent: We may share your information with your explicit consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Payment information is processed securely through Stripe, which is PCI DSS compliant and uses industry-standard encryption.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Objection: Object to processing of your personal information
  • Data Portability: Request transfer of your information to another service
  • Withdraw Consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us at contact@example.com.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your preferences and activity on our website. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our website.

We use cookies for:

  • Essential website functionality (shopping cart, checkout process)
  • Analytics to understand how visitors use our site
  • Remembering your preferences and settings

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Order information is typically retained for at least 7 years for accounting and tax purposes.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure your information is protected in accordance with this privacy policy.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. You are advised to review this privacy policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: