Returns Policy

Last updated: 31 December 2025

Returns Policy

We want you to be happy with your purchase. If you are not completely satisfied, you may return eligible items in line with the policy below.

Returns Eligibility

  • Items must be returned within 14 days of receiving your order.

  • Items must be unused, in their original condition, and in original packaging.

  • We reserve the right to refuse returns that show signs of wear, use, or damage not caused in transit.

Return Shipping

  • Customers are responsible for all return shipping costs.

  • We recommend using a tracked and insured shipping service, as we cannot be responsible for items lost or damaged during return transit.

Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be issued to your original payment method within a reasonable timeframe.

  • Original shipping costs are non refundable unless the item is faulty or incorrect.

Faulty or Incorrect Items

If you receive an item that is faulty or incorrect, please contact us as soon as possible so we can resolve the issue.

How to Request a Return

To request a return, please contact us before sending anything back:

Please include your order number and reason for return to help us process your request quickly.